As the Co-founder and CEO of Phood, I've found Airdesk to be a valuable partner in helping to manage the many customer service requests from students. Using Airdesk, my team have been able to quickly resolve any customer inquiries, ensuring that the student experience is smooth and efficient. This gave them the opportunity to focus on other important aspects of their business, such as developing our core platform and onboarding more universities. The team at Airdesk has also gone above and beyond by providing helpful education materials on how students can best leverage our customer service system. This has allowed my team to better understand how we can continue improving their customer experience while seamlessly onboarding thousands of students for our university partners.

At Kasheesh, we were looking to outsource our customer service team and we found Airdesk to be the perfect fit. Ever since hiring them, they have been nothing short of outstanding. We are extremely impressed with their dedicated team of professionals and their commitment to providing exceptional customer service. The Airdesk team is knowledgeable and efficient; they quickly resolve any issues that may arise while also offering proactive advice on how we can further improve our processes. They stay up-to-date on the latest trends in customer service, always ensuring that our customers receive the best possible experience when interacting with us. Moreover, the Airdesk team offers amazing scalability, allowing us to adjust our staffing levels according to demand without ever compromising quality or efficiency. With a range of cost-effective plans available, it’s no wonder why more companies are choosing them as their outsourced customer service provider.

"I had been putting off finding an outsourced customer service team because I didn't want to deal with the hassle. But AirDesk made it so easy to get started. It was a seamless process to get started. And the way they operate is exactly how I think about a well-run organization. It's truly like having a super charged customer service team in your back pocket that you don't need to manage. I don't know what I would do without them."

"Prior to starting Lighthouse, I was at AirBnB for almost 8 years where customer service was always a top priority. After working with many vendors during my time there, I had reservations about hiring an outsourced customer service and onboarding team. I was introduced to AirDesk and I couldn't be more grateful. The team is organized, cost-efficient, and all-inclusive. For companies who have outsourced in the past, they are well aware of the hidden fees and one-time charges that vendors tack on later. With AirDesk, they made a commitment to sticking with standardized, all-inclusive pricing and haven't added any hidden charges. I look forward to working with them for many years to come. "