AirDesk is a leading outsourcing services provider nearshore for fast-growing companies. We are seasoned operators from some of the largest BPOs globally with offices distributed across Florida, New York, Honduras, and Mexico. Our ultimate goal is to help meet a company’s growing sales, customer support, and administrative demands by helping them grow their teams at low-cost, complimenting existing teams with highly talented service team members globally.
As operators of startups and venture capital funds, we’ve experienced the pain of feeling like there’s never enough time in the day. Whenever we tried to hire outsourced talent in the past to boost our productivity and reduce costs, we ran into the same problems with every service we used: they found it hard to connect us to talent that fit our team culture, understood our industry’s lingo, communicated well, were comfortable using our tech stack and worked in the same time zones as us. Finding talent and onboarding the team ended up taking more time than it was supposed to save.
Airdesk is the solution we wish we had. We provide a suite of services that help you take back control of your time without compromising on quality - including customer support, executive assistants and back office services. We work with customers across fintech, e-commerce, marketplaces, insurance, healthcare and more. Each service is carefully tailored to each industry with specialized training modules, an in-house training team and consistent quality monitoring through 1:1 supervision of each outsourced member of staff.
Our management team is made up of subject matter experts when it comes to training, mapping workflows, sourcing talent, reporting, and ensuring excellent service delivery. We have over 30 years of experience working with companies, from startups to large enterprises, to scale their outsourcing efforts and are looking forward to helping you do the same.